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Worklab
The Game of Retail
DAY & TIME:
02/07 @ 5:15 PM
DURATION:
60 min
LOCATION:
STAGE C
LANGUAGE:
Portuguese
Key Points
- Consumer Evolution: New consumer expectations and their impact on the shopping experience; the role of Generation Z and Alpha in redefining retail.
- IA in Retail: What is its real impact on sales?
- Omnichannel Strategy: The balance between physical and digital retail.
- Sustainability and Operational Efficiency: How to measure the impact of ESG initiatives.
- Purpose-Driven Brands: To what extend do consumers truly value a brand’s purpose? The role of social media, influencers, and communities in building brand loyalty.

Where the Thinkers are
2025 Edition
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